Helpful answers

If you need help with other questions, you can always contact us at anytime.

What payment option do you accept?
We accept US ACH, Bank Wire, and Skrill.
How do I buy additional ports?
Please submit your request via sales.denovolab.com and we will contact you for capacity increase.
Do you provide refund?
No refund is provided.
How do I get help?
You can get help via support.denovolab.com
Will I get an invoice?
Will I get an invoice?
Do I get monthly invoices?
Yes, we send you invoice a week before the end of each billing cycle.
Can I get volume discount?
Yes, please let us know your purchase requirement via sales.denovolab.com
Do you offer postpay?
Sorry, we don’t offer postpay service.
How do I get help?
You can get help via support.denovolab.com
What if I prepay for certain amount for per minute and I did not use them all?
What if I prepay for certain amount for per minute and I did not use them all?